Global support

Lisa Bruno Consulting provides an affordable, secure and culturally-sensitive client service center, sales/recruitment, customer care, data entry, A/R (collections) and remote back office support in Native-level English. Lisa Bruno Consulting’s central location in The Netherlands provides a unique opportunity to assist small and mid-level businesses operating in Europe, Africa, the Americas, the Middle East and South East Asia. Projects can be short or long-term.

Services

Many small and mid-level businesses are so focused on their day to day operations that the foundational administrative and marketing tasks that forward progress can become an afterthought. This is where a remote service support professional can be invaluable.

Bruno Consulting BV offers secure services in the following:

• Customer care and feedback support
• Database qualification and maintenance (confirming current contacts, informing them of product and service development)
• Telemarketing support including call script development and launch support
• Inside sales and B2B support for one-man companies so the individual can focus on growing the business and not the administrative work
• B2B collections support, rejected invoice resolution (i.e., OnGuard)
• English language documentation review
• Entry for Client Relationship Management (CRM), services (i.e., Salesforce, Microsoft)

About Lisa Bruno Consulting BV

Proprietor Lisa “Li” Bruno is an engaging professional with 15+ years’ experience in international CRM sales administration, operations, global mobility and personnel logistics. Known as a confident and friendly communicator who regularly provides first-class customer service and support to contractors and management teams around the world.

Excels in meeting tight deadlines without compromising on quality. Sensitive to business communication in a number of cultures.

Ms. Bruno has a Bachelor of Arts in Corporation Communication (Writing and Languages) from Aurora University and a number of certifications in the non-profit and energy industries.